Relevance verified: 21/04/2026
Who Operates Hyper Casino
Hyper Casino is operated by L&L Europe Ltd, a company incorporated in Malta under registration number C53706. The registered office address is Northfields App 7, Vjal Indipendenza, Mosta, MST9026, Malta.
L&L Europe Ltd has been active in the regulated online gambling industry since 2011 and launched Hyper Casino in 2019. The company manages a number of licensed gambling brands across European regulated markets.
UK Gambling Commission Licence
For players in Great Britain, Hyper Casino operates under a Remote Operating Licence issued by the UK Gambling Commission. L&L Europe Ltd holds UKGC licence number 000 038758 R-319451 012.
The UK Gambling Commission is the statutory body responsible for regulating commercial gambling in Great Britain under the Gambling Act 2005. Its purpose is to keep gambling fair, safe, and free from crime, and to protect children and vulnerable people from being harmed or exploited by gambling.
You can verify this licence at any time by visiting the UK Gambling Commission’s public register at https://www.gamblingcommission.gov.uk/public-register and searching for L&L Europe Ltd or the licence number listed above.
Malta Gaming Authority Licence
In addition to the UKGC licence, L&L Europe Ltd holds a licence from the Malta Gaming Authority under licence number MGA/B2C/211/2011. This licence governs operations in jurisdictions outside of Great Britain where the MGA framework applies.
For UK players, the UKGC licence is the operative and legally binding authorisation. All UK-facing activity on hypercasino-uk.com is conducted strictly in accordance with UKGC licence conditions and codes of practice.
Regulatory Obligations Under UK Law
As a UKGC-licensed operator, Hyper Casino is bound by the Licence Conditions and Codes of Practice (LCCP) issued by the Gambling Commission. These cover a broad range of obligations, including the following.
Fair and transparent gambling. All games available to UK players use independently tested Random Number Generators (RNGs) to ensure that outcomes are genuinely random and not subject to manipulation. Third-party testing and certification is conducted by accredited testing laboratories.
Player fund protection. In accordance with UKGC requirements, player funds are held separately from operational funds. This means that your deposits are not used to cover the company’s business costs. The level of fund protection provided is medium protection, in accordance with the Commission’s fund protection framework.
Anti-money laundering. Hyper Casino operates a robust Anti-Money Laundering programme in compliance with the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017. This includes ongoing transaction monitoring and source-of-funds checks where required.
Know Your Customer verification. All customers are required to verify their identity before making a withdrawal, and in many cases before or shortly after placing their first deposit. You may be asked to provide a copy of a valid photo ID (such as a passport or driving licence), proof of address (such as a utility bill or bank statement dated within the last three months), and confirmation of your payment method. These checks help prevent fraud, protect minors, and fulfil our legal obligations.
Credit card restriction. In line with the UKGC’s rules, Hyper Casino does not accept deposits made using credit cards. This restriction has applied to all UKGC-licensed operators since 14 April 2020.
Advertising standards. All promotional and marketing material produced for UK audiences complies with the UKGC’s advertising codes, the CAP and BCAP Codes, and the guidelines set by the Advertising Standards Authority. Bonus terms are stated clearly and no misleading claims are made in our promotions.
Responsible Gambling
Hyper Casino takes its duty of care to players seriously. A range of responsible gambling tools is available to all registered UK customers directly within their account settings. These include deposit limits (daily, weekly, and monthly), wagering and loss limits, session time limits, cooling-off periods, and self-exclusion.
Self-exclusion through Hyper Casino applies across our site only. For a broader self-exclusion solution that covers all UKGC-licensed gambling sites, UK players are strongly encouraged to register with GamStop, the national self-exclusion scheme. You can sign up free of charge at https://www.gamstop.co.uk.
If you are concerned about your gambling, support is available from the following organisations:
- BeGambleAware – https://www.begambleaware.org | 0808 8020 133
- GamCare – https://www.gamcare.org.uk | 0808 8020 133
- Gambling Therapy – https://www.gamblingtherapy.org
Hyper Casino does not permit gambling by anyone under the age of 18. Age verification checks are carried out on all new accounts. If there is any doubt about a customer’s age, we will restrict access until identity has been confirmed.
Alternative Dispute Resolution
If you have a complaint that has not been resolved to your satisfaction through our internal complaints process, you have the right to refer the matter to an approved Alternative Dispute Resolution (ADR) provider. Hyper Casino’s designated ADR provider is eCOGRA, an independent body approved by the UK Gambling Commission to handle gambling disputes.
eCOGRA can be reached at https://ecogra.org.
Before escalating a dispute to eCOGRA, please first contact our customer support team so that we have the opportunity to resolve the matter directly. Our support team can be reached at [email protected]. We aim to acknowledge all complaints within 24 hours and to provide a final response within eight weeks.
If you remain dissatisfied after the ADR process, you may also refer your complaint to the UK Gambling Commission at https://www.gamblingcommission.gov.uk.
Data Protection
L&L Europe Ltd processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Details of how your data is collected, stored, and used are set out in our Privacy Policy, which is accessible from the footer of this website.
Contact
For any questions relating to our licence, regulatory status, or your account, please get in touch with our customer support team at [email protected]. Live chat is also available around the clock directly on the site.
Gambling should be entertaining. Please play responsibly. 18+